Refund policy

All sales are final.
mildlanheadstones.com monitors product shipments and assists customers in case of carrier issues or incorrect destinations.Preferences for product returns : MILDLAN accept returns for defective products only.Preferences for product exchanges : MILDLAN don't accept exchanges.Product Condition : New and slightly used products.Return Window : 7 working days.Return method : At a drop-off location.Restocking fee : No cost.Refund processing time : Three working days. Before signing for the goods, the customer is responsible for checking the product packaging for any signs indicating that the products may have been damaged during transportation. If this is not done, the damage claim will be invalid.

Damaged items
If you receive damaged items, you must notify us within 24 hours. Because we cooperate with many different suppliers and have to file claims with transportation companies (for example: UPS, FedEx). Customers must notify us by sending an email to mildlanheadstones@gmail.com or by calling Whatsapp+8615876587702. We reserve the right to replace damaged goods.